The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Charles Young Enterprise ( Pasaraya CY ) will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 day after the confirmation.
Please return your purchase to the following address:
Charles Young Enterprise
PT 27 Jalan Saujana
Taman Saujana 73500
Rompin Negeri Sembilan
Please contact us at [email protected] or whatsapp 011-10696913 / 012-6355130 if you have any questions or doubts.