Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Charles Young Enterprise ( Pasaraya CY ) will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 day after the confirmation.

Please return your purchase to the following address:
Charles Young Enterprise 

PT 27 Jalan Saujana 

Taman Saujana 73500 

Rompin Negeri Sembilan

Please contact us at or whatsapp 011-10696913 / 012-6355130  if you have any questions or doubts.